Bests & Worsts Reviews from Amazon

I really want to like this product, it is simple to set up, the initial sync with the phone and app works the first time, the software updates are trouble-free, but initially, the sleep tracking failed. I had it for a week and it successfully tracked a full night’s sleep only twice and failed to track any sleep once. It most often tracked about 3 hours of sleep. I suspect that the device is also timing out, and failing to recognize that a trip to the bathroom or to get a glass of water is not the end of a night’s sleep and is failing to link the remainder of the night or tossing out the initial period and crediting the second and longer period. Edited 5/23/2018 Product support suggested a lower and more centered position. This did not resolve the issue until I reset the pad and recalibrated. The pad is now positioned about sternum level and seven inches from the side of the bed. (queen size bed occupied by two, so centering is not an option) It now appears to be starting and stopping with my observed sleep periods. If you are diligent you can get the pad to record correctly. Most likely you will need to position the pad lower than implied in the instructions and six to ten inches in from the edge of the bed. Edited 10/6/2018 Five months later and I still really like the pad. Consistent tracking every night, and periods out of bed long enough to make a cup of chamomile tea are included in the same night's sleep period. Edited 8/5/2019 We added a second pad for the opposite side of the bed. Both pads record distinct sleep patterns for both occupants of the bed. Obviously, I have remained happy with the performance.