Bests & Worsts Reviews from Amazon

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1,701
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ranked #3,830 most helpful out of 571,544,897 reviews
★★★★★
CAN (Can’t) be used in Multi-Room Setup - Confirmed
The sound quality is very good. The major flaw is that once the subwoofer is paired to form a speaker set.... that speaker set cannot be part of a multi room music system.... so it effectively makes the speaker set ( speaker and subwoofer) a one room system. That totally defeats the purpose of having music in the whole house....and defeats the option to add the much needed bass to the Echo speakers. I understand the reasoning... but it hampers the expansive sound quality. Hope the developers address this shortcoming. Update: I have contacted echo customer service numerous times and they have confirmed my suspicions.... the sub cannot be part of a group. They have agreed this is not possible... if you see in the photo.... it is unreachable. Customer service confirmed it and for the time being it can only be paired in a 2:1 or 1:1 system..... NOT in a whole home everywhere group. The biggest audio drawback to the Echo’s is lack of bass response.... so I have a to make a choice ..... whole home music (Yes) or bass in only one room (No) ..... really believe this is a very serious drawback. In a perfect world I live in a three story home..... would love to have the bass element on every floor..... if the sub could be part of a group I would have to buy TWO MORE..... Amazon could sell TWO MORE!!! GO FIGURE!!!..... Please fix this severe drawback!! Update to the Update! I completely gave up thinking I could get the sub to connect to my existing everywhere group.... Prayers Answered!! I checked this morning and the sub proudly displayed itself as available. I selected it and it gladly joined the group!! Sounds fantastic. I am one Happy Camper!! Way to go Amazon!! Thank you for being so responsive..... perhaps when you do a backdoor fix..... don’t be so quiet about it!! I am very pleased!! Changed my original rating for the great customer service and additional features!!!
October 2018 · Electronics · verified purchase
the product in question
Stereo Pair Starter Kit | 2 Echo (4th Gen) + Echo Sub, Charcoal
4.2★ · 14,924 ratings, as of 2023
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