Bests & Worsts Reviews from Amazon

Bought the battery for camping power and to temporarily run an Espar diesel heater until the full power system is installed. Product has a lot of decent features and charges nicely with a Renogy 100W PV panel. You dont need a charge controller, just an MC4 to 8mm jack connecting the panel directly to the 8mm charging port. The absolute fail with this product, however, is that the 120V and 12V sockets (maybe USB as well) time out after three hours and turn off if the current draw is not "high" enough. Talked to Jackery support and supposedly this is something under 10W. Even though my heater cycles between 6 and 27W, it still shut off after three hours. So know that if you are powering something with low wattage, the battery will shut off after three hours. Once it made it through the night, maybe because the heater ran more, so its unpredictable. Had to return the battery for this reason. Customer support was decent and prompt, but communication was sometimes difficult to interpret because of the support persons English language skill. Would have appreciated if Jackery mentioned the time out feature in product descriptions! Update August 2019: Jackery has been working to upgrade the <10W timeout feature to run 12 hours before shutting down instead of 3 to 6. They have been very proactive in listening to users and improving their products. For new models with this feature I have upgraded the review to 5 stars.