Bests & Worsts Reviews from Amazon

I see the top review is by a guy named M. Webb. I'd like to address some of his points and how just a few seconds of reading the instructions would have addressed all but one concern he has because the optical port was removed. I have no issues with the GG software. There is a feature that will allow you to hear yourself with ANC on when you're using the mic. If you go to the break-out box, you can turn that off. Other than that, I don't see why he is recommending to stay away from it. You NEED it to update the firmware. 1. "you're restricted to only making changes to sound profiles, etc when you use the software" Hold the button down, it will go into the menus to adjust the sound profiles. It says so in the instruction manual. After updating the firmware I closed the app and have not opened it again. It's running in the background, and I have not used to adjust levels or anything. I do it all with the break-out box it came with. 2. "So they give you this charging box now that doesn't let you do anything other than adjust the volume and chatmix" Again, HOLD THE BUTTON DOWN for like 2 seconds and you can adjust everything from the break-out box just like the previous model. You CAN change sound profiles. You CAN adjust the chant mix You CAN switch input/output modes Read the instructions. 3. "Smaller battery - the previous generation used 1000 mah - they reduced the size to 700 mah. Less capacity so now we have to charge more often / buy more batteries" This is just flat out WRONG. The batteries easily last twice as long as the previous model. The previous model had a much shorter battery life, I have no idea WTF he's even talking about, to be honest. 4. They didn't get rid of digital output, but they did get rid of the optical output, that's his first valid point. But I don't know why you would need it anymore. You can link this with any device that has a USB with the included USB C cable. And yes, it's in surround, not stereo. Again, it seems like he just needs to read instructions, I have had 0 issues swapping devices without having to unplug/plug in any device. The headset outputs surround sound, check your settings. 5. " They decided to use the cheapest plastic design at this single point of failure resulting in headphones that deteriorate well within the warranty period unless you have a tiny head or treat them like they're made of glass." I have no idea what he's even talking about. These are some of the sturdiest headphones I've ever bought. They feel like a tank and are solid. I don't know where this "single point of failure is." He doesn't explain or elaborate. I am looking all over my set and can't find what he's talking about. Everything is sturdy, there are made from metal and thick plastic, but it doesn't feel heavy to wear. 6. "ANC is shit quality. I Have 4 year old BOSE with ANC that work so much better at masking / eliminating drone noise." The ANC is not the best you can get, but it works really well. Based on his previous complaints, I would guess he doesn't know how to turn the ANC on. I cannot hear my PC next to me, I cannot hear the AC running from where I'm sitting with the ANC turned on. Is the ANC as good as my Sony XM5s? Hell no, but those are the best in the industry. If you're getting these to wear everywhere and block sound, they are not the best, for that. But for just sitting at home playing games, again, it works really well. So in conclusion, he has no idea what he's talking about. These are some of the best feeling and sounding gaming headsets I've ever bought. Wearing them kind of feels just like the Sony XM4/5s. So if you like how those fit and feel, you will like this headset. You can connect to 2 devices with this at once too using the breakout box and Bluetooth. So you can listen to a podcast/music on your phone and be connected to your PC/PS5 at the same time listening to both. So I would very much recommend this if you can afford it. They are a very good headset and a justifiable upgrade over the previous model. Some other things to address. I saw another complaint about that, Bluetooth not working. It works fine if you connect it correctly and don't walk away too far. But I can walk downstairs and still listen to my phone with this if the phone is upstairs connected with Bluetooth. I have not had any issues dropping the connection. Maybe it's a defect and he should exchange them? I don't know, I don't have that issue. Another complaint was about having to use the software to adjust the chatmix. You CAN NOT use the software for that. If you try and adjust it with the software it tells you to use the box! See the included screenshot.