Bests & Worsts Reviews from Amazon

I absolutely love this machine! And I am a picky "foodie" person. I have had 2 DeLonghi machines, and 1 Gaggia one, each to the tune of $3,000.00, and this machine makes better coffee than any of them at a fraction of the price. Those machines need to be sent out to be repaired and shipping is not cheap. Keurig or any other pod coffee machines are simply unacceptable to me, since the coffee is not freshly ground. That doesn't even taste like coffee to me! I LOVE the espresso this machine makes...it has the nicest foam I have ever seen from ANY machine! I use La Colombe "Corsica" or "Nizza" coffee and the taste is amazing. -The machine is small and takes up minimal room. -The coffee bean holder is a great size and can be adjusted to hold more beans vs. less. -The water tank holds the same amount of water that my other machines have held, which is of course, never big enough! But I refill it each morning when I turn it off, so that it is ready for the next day. -We get (4-5) 8-10oz. cups per tank. -The already brewed "grounds container" seems to hold more than my previous machines, before it needs to be emptied. - I love the magnetic tray that you set the coffee cup on. You can completely remove it to place larger cups underneath the spout. -The spout easily lowers for espressos and raises for larger cups. -It may not have all the the bells and whistle accessories, like the milk container and frothing attachments but they are a pain to use and clean up anyway. When I make cappuccinos or lattes, I heat the milk in the microwave, then whip it with my Aerolatte wand and add the shot of espresso. Delicious and better than any machine could do! I saw someone complain about not having enough head room when removing the tank when there are cabinets above it. This is true, but I solved that problem by buying one of those appliance gliding trays that fits nicely under it and you just squeeze the buttons to pull it out and then again to push it back. Works great! Bottom Line: If you are looking for a "simple to use" machine, that makes delicious espressos and Americano brewed coffees, you simply cannot go wrong with this machine! It is easy to understand and program. My husband had NO problem using and troubleshooting it, which is unusual! Love, love, love this machine! P.S. I kept the box for a month before throwing it out, in the event I didn't like it. At first, it seemed a little cheaper quality than I am used to, since it was so lightweight and was so basic. My other machines are all stainless steel, hence, one of the reasons they cost so much. But I must say that I have had it for almost 3 months and it has held up well and is not fragile at all with normal careful use. It's a keeper!