Bests & Worsts Reviews from Amazon

The Robo R2 was my first 3D printer and I purchased it (full price) after months of comparison and deliberation. Who wants to throw away $1500 on something that is going to break in 3 months or something you have to beg the manufacture to support their product? All that being said, I love this thing! It really is about the little things, like wifi, simple setup, and most importantly standing behind your product. From unboxing I was able to print within an hour. There were some growing pains as I figured out what to print and what supports were needed but since then I've printed dozens of things (examples in the attached pictures) with no problems. The one thing that really cemented Robo for me was the fact that they actually took the time to email me to ask about my purchase. Originally I thought it was an automated message or a bot so I ignored it. However a few days later I was sent another email that was obviously not automated. One of my comments was about the fan noise of the original power supply. They mentioned it shouldn't be as loud as I described and they shipped me a new one (that is completely silent) at no charge. That is truly good customer service. There are cheaper options out there, having them stand behind their product only increases my confidence in my purchase decision.