Bests & Worsts Reviews from Amazon

I highly recommend this product. The negative reviews made a few valid points, and I will comment on them so that future buyers know what they are getting. But first things first, this thing gets out stains, even old set-in stains, and you dont need to scrub it, rub it, or do anything except press a button. That is worth 5 stars right there. I have a dog who does her best not to make a mess in the house, but still has accidents. As a single guy, sometimes I may do a poor job of cleaning it. Over the last two years there have been a few stains that were absolutely set in. I tried special shampoo from the pet store, as well as every thing else. I tried steam cleaners. Nothing got the stains out....nothing except spot bot. These are stains that have been there probably months now! Please note the product's drawbacks are accurately portrayed (perhaps overstated a bit) by some of the negative comments above. These include: 1) yes, it is true, the area is still fairly wet after spot bot is done. (steam cleaners are the same way) 2) there can be a very clean circle with a little area of dampness around the circumference. If the stains are bigger than the circle, it may look a little uneven after and require spot bot to be placed over a large spot several times. 3) true, the directions say there is a storage tray, which was not included. Customer service was very courteous when I brought this up to them. 4. It goes through the carpet cleaner VERY quickly. Hope I haven't discouraged you to buy the product. Just want to give a fair review. It is definitely deserving of 5 stars despite the minor issues discussed above. If you have tough set in stains, or you are tired of endlessly cleaning up after your dog or your kids - then you should get this product. If you work hard to keep your place clean, treat yourself, you deserve it.