Bests & Worsts Reviews from Amazon

I've had my Keurig for 2 years, and my re-usable K-cup for 1 year. It works perfectly just as it is, as long as you don't overfill it and follow the directions. Oh, wait...mine didn't HAVE directions. When I first got it, I won't lie...I screwed it all up. The blasted thing didn't have directions, so I thought the cute little basket went right into the K-cup part of the Keurig. I had not a clue that the black K-cup holder part with the needle that pokes the bottom of the K-cup had to come OUT of my Keurig to put the gray part in. I made a huge mess. So, here are the directions for everyone else, so you don't have to be a dummy like me: 1. That place in your Keurig where K-cups normally go? Yeah, it actually comes out of the machine. Really, it does. There are three little tabs you have to push on the rim of it to pull it out. Get that thing out of there. It's not difficult, so if you're being rough with it, stop. It comes out pretty easily. Be careful you don't gouge yourself with the stabby-thingies in the machine. 2. Open up your reusable gray K-cup filter, wash it, and put about a tablespoon of coffee in there. If you like it strong like me, I suggest a finer grind. If you use Folgers, put it on a smaller cup setting or you won't get it very strong. This little bugger is made for just one cup at a time (whereas I can usually get one big cup or two little cups out of a disposable K-cup). 3. PUT THE LID BACK ON (!!!) the gray K-cup filter and put it into the spot where the regular black one usually lives (amazing, it fits!). Close it up and let 'er rip. 4. If you got coffee everywhere, you did something wrong. I know, I know...I didn't want to believe it either. Maybe you didn't put the lid on, or put the cute little basket into the machine without the gray part. Whatever. Either way, it's not the product's fault that you're dumb like me. :o) Start over, figure out what you messed up, and enjoy your coffee when you finally have that forehead-slap moment.