Bests & Worsts Reviews from Amazon

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ranked #152,314 most helpful out of 571,544,897 reviews
★★★★☆
Early Opinion 4.5 stars.
I only have the printer for a few days, but so far I am very pleased. I was a bit nervous before buying because I had read a lot of complaints about an earlier model, Artisan 800, having a lot of paper jams. But the paper handling on my 810 has been flawless, if a tiny bit noisy while it pulls in the paper. The actual printing is quiet, and of great quality. The paper tray feels a bit flimsy, but is easy to remove or insert, and there's no fuss to loading your paper in it. It can expand to hold legal size paper, and has a separate area for smaller sized papers, usually for photo printing paper. The package comes with 3 sheets of Epson high quality 4x6 glossy photo paper, so I printed three photos as a test and I could not be more pleased with the photo print quality. I have been using an HP Wireless printer up until now (model 5850) and the print quality of the Artisan 810 far outstrips that HP, with much deeper blacks and dark tones, and more rich looking color, which is probably due to superior ink quality more than the printer quality. Also, they promise that their inks are acid-free and will last 3 or 4 times longer than drug-store prints. Another pre-purchase worry was that there were complaints about the Artisan 800 being a big ink-hog. Too early to tell, but I've printed those 3 photos and a fourth on plain paper, and about 25 pages of text (some with graphics) and the ink levels have not budged yet. So, so far so good on ink usage. I was surprised and pleased too that the 810 printer comes with an TWO black ink cartridges, so you'll have an extra one when it runs out. Nice! Additionally, the inks provided are the same capacity as the refills, whereas some printers I have seen came with ink cartridges that have a lower capacity. A nice feature is that when you plug in a camera memory card in the front slots, not only can you see and even crop the photos on the printer's screen, but the photos on the card can also be remotely viewed by your computer on the same wifi! Very neat. It warns on the box that this feature may not work with Mac computers, but it worked fine with my IMac. Haven't tried printing from the iPhone as they claim you can do, though I suspect I won't use that feature much. I love the big touch-screen operation too, it is pretty slick. Made a few copies of some simple pencil drawings and they were very good, and it was not obvious to tell which was the original or copy, but I haven't really tested the copier out enough as yet to give a good opinion about its copy qualities. Updated Review 03/2010 Here's a 6 month update. The printer is getting a lot of work; we print a lot of classroom materials and go through a ream of paper (500 sheets) every 4 or 5 weeks, and the printer is up to the workload. Does its job fast. We use the Epson 24-lb bright white paper and have never had a paper jam. Bought some Kodak 24-lb paper recently and so far no problems with paper jams with the Kodak paper either. I've been a computer programmer for 25 years now and have gone through a lot of hardware, and I'm sure this is the best printer I've ever owned. About the Copier: We use the copier a lot and it makes a very good copy, and quickly. Set the copy quality to: Best. It still prints fast. I like that it can copy a multi-page single-sided document and output to two-sided copy, either from the document feeder or from the scan bed. About the Ink Usage: Though we are printing a lot, we don't print many photos at all. It does still seem to use a lot of ink, more than I originally thought. This is the one and only negative that I have for this printer.
September 2009 · Office Products
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