719
people found this helpful, as of 2023
ranked #19,189 most helpful
out of 571,544,897 reviews
★★★★★
Excellent product! Even more excellent customer service!
I bought this product because I thought my refrigerator was not cold enough, and I saw the tech that previously came out using a lazer thermometer to gauge the temps inside. With this product, I was getting 50+ degrees in the fridge, while it was set to 33, so I used this as my basis for a service call, along with some spoiled milk. When the tech returned, he was getting ~35 on his lazer thermometer, while mine was still high 40s and 50s at the same time and in the same spot. Maybe I got a defective one, but this lazer thermometer is absolutely terrible.
UPDATE: Based on this review, Etekcity has sent me a replacement, no questions asked and no need to send back the defective one. That deserves a second star.
UPDATE: Turns out the thermometer is fine, the tech that came out had a defective one (a different brand, I asked). In fact, the temps that the new tech got from his wired thermometer were exactly the temps I was getting from this laser thermometer. 100% a five-star product!
November 2016 · Industrial and Scientific · verified purchase