235
people found this helpful, as of 2023
ranked #125,878 most helpful
out of 571,544,897 reviews
★★★★★
Great customer service.
Did not work for my purposes. Im a small lifter 275lbs max but I did not trust the support. I returned the item. But I can say the customer service is hands down the best I have delt with. They were courteous, helpful and quick to respond. The base support bolts caused the rack to be unstable. They corrected this error in two days by sending me the updated feet for the rack. That fixed some issues but Still not enough for me sadly. See photos for example. They were helpful and accommodating so I give them 5 stars for the effort and support.
February 2021 · Sports and Outdoors · verified purchase