Bests & Worsts Reviews from Amazon

I bought this pillow at Costco roughly 5 years ago and even till now I'm still using it. It's my favorite pillow of all time! The main reason I like the Sleep Innovations contour brand is because it is still firm after all these years, keeping its memory shape. The pillow cover is pretty soft and good quality fabric too. Only thing is one of the zippers broke after about a year of washing. Update (11/23/2010): I bought another one @ Costco roughly 3 weeks ago and decided to see if it's the same quality as the one I used for 1/2 a decade. One thing I noticed right away was the pillow fabric that came w/ this pillow; it's very bad..I think it's like 150-200 thread count...very rough. Well this is fixable; I bought some nice 400-thread pillow covers to go over this and it works great. The firmness is still great! The size is the same as well. It does have a slight smell (nothing too strong) to the pillow, but it goes away after a couple of days. Something to add to this is if you've never had a contour pillow before, you may need a little time to get use to it. It's not that it's uncomfortable, but it's the shape of the pillow. Ideal when sleeping on your side because of the firmness (and the shape), your shoulders and neck doesn't feel like it's getting pressure from your head.