Bests & Worsts Reviews from Amazon

Just increased my rating from one to four stars. Thought I had two defective ones. Amazon sent me a second. The problem. Instructions say to insert battery positive terminal down. No illustration on inserting the battery. I took the cap off, looked down at the space for the battery, and with positive terminal down, dropped it in. What they mean’t was, when the trimmer is standing upright, positive terminal points down. Or, the positive terminal should be touching the cap end. Admittedly, I know the negative terminal always hits the coiled end. Still, I was just following directions. Pretty dark in the tunnel, and the coil is very tiny. Easy to miss. Especially so when the directions can be interpreted two ways. I wasn’t looking for the coil at the bottom of the tunnel. Suggestion to Conair. Install the battery before shipping. Test it before shipping. Better use of the English language will prevent returns. An illustration really shouldn’t be necessary on a minor point like this.