699
people found this helpful, as of 2023
ranked #20,200 most helpful
out of 571,544,897 reviews
★★★★★
Exceptional company and great product!
When we received our first order of Doggie Dailies I will admit we were far from impressed. They had formed into a clump in the bottle and we ended returning them. A few weeks after we returned them I received an email from Alex Brown, with the Doggie Dailies company. He expressed how unacceptable the quality of the product we had received was and how sorry he was for that. He also went on to explain what had happened during the shipping process that had caused the clumping and how rare it was for that to happen. He then asked if we would allow him to send us another bottle and give their product a second chance and we said of course! I was blown away by the email I received and so impressed with their customer service. There are very few companies that would take time out of their day to do that. We received our new bottle and it was in perfect condition. Our dog seems to like the taste of these much better than the previous supplement we were using. Looks like we are now hooked on the Doggie Dailies brand!
October 2016 · Pet Supplies · verified purchase