Bests & Worsts Reviews from Amazon

READ FOR SOLUTION! I love this product. Living on the third floor of an apartment makes it difficult to take my puppy out in the middle of the night or potty train him, you're supposed to take him out immediately to the right location when he has to go. With the stairs or elevator it's not gonna happen. My 14 weeks puppy doesn't have any difficulties with using this product, he started using it regularly in a couple of days. I leave the pet loo inside a fenced area I built for him along with his bed. When I go to work he stays inside and has enough space to play around, nap, and potty. I leave the gate open when I'm home and he goes back in to potty when he has to. Now the CON, also the reason I knocked off one star: The grass is crap. My puppy doesn't care if it's real grass or not, the feel is ok. But it stinks even with care under instruction. I spray it daily, even after every use, and soak and wash it every week. The smell is terrible because it doesn't drain properly. The grass also sheds a little. Then I purchased the synthetic grass, synturfmats, on amazon. BIGGEST MISTAKE OF MY LIFE. Exaggerate a little but that grass sucks so bad. From the moment I opened the box to the day I threw it away, it did not stop shedding. I pick it up, it sheds, I wash it, I have to collect a bag of fallen grass. And it stunk even worse. So when you purchase a replacement grass, DO NOT but the one with holes drilled here and there, buy the one that looks like it's sewn in the back. Now, I read other customers solutions of replacement grass and decided to get k9 grass. It can get a little pricy but it's worth it. I also got the one 3'x5' so I can cut in half, now I have a spare. After I finished the pee pod that came with pet loo, I researched for a cheaper urine gel stuff, during the time I used potty pads instead because the grass doesn't drain that much and pads are sufficient to soak in the urine. I cut the big pads into small pieces and put it inside a plastic bag, then inside the collection tray. With the first two grass it's good enough if I change it daily. After I bought K9 grass, I'm so happy to see so much urine collected in the tray that I know only a teensy teensy bit is left in the grass. The pad isn't enough anymore, there is so much liquid that I actually have to pour it out in my toilet. K9 grass is advertised to drain 99% of liquid that goes through it. I watched their video of a guy dumping buckets of water on it and was convinced. But my own experience convinces me even more. I've had the grass for around a week and I haven't clean it, I just stuck my nose close to it and I couldn't smell much odor. So happy! This combination makes me one happy dog owner and customer. I wish k9 grass has a review section here so I can tell them how awesome they are. I'm not paid by anybody, go watch k9 grass video you'll know what I mean.