Bests & Worsts Reviews from Amazon

I had this on my wish list for months before the price dropped from 200 back to the introductory price of 150. Because a slightly higher-end version from Dupray (the Home) was 250 from the big box store that begins with a C, I spent a lot of time trying to compare the two. My mom got the higher end one, and I purchased this one when the price was right. Having used both, I can tell you what I’ve noticed. The good: -This unit makes the same high-quality steam that the Home does. There’s so much of it that I can’t even see my bathroom floor when I’m doing the grout cleaning. -This unit seems to do just as good of a job cleaning with its super hot steam - it’s way better than my handheld Bissell steam cleaner. The dirt came up out of my grout in no time and with very little effort. -It rolls on wheels (like the Home) and comes with lots of accessory items - even more than its big brother. The mediocre: -The mop head has NO swivel. It’s permanently fixed at the angle it’s assembled in. This might sound like a minor flaw, until you’re trying to get it to clean between your toilet and the wall or vanity, and there’s no possible way to make the mop head contact the floor. You end up needing to use the grout brush or the upholstery cleaner on the floor around and behind the toilet. The same problem happens when you’re cleaning the floor under butcher blocks or chairs - tilting the handle to get the mop head underneath means you can’t actually keep the mop head on the floor. In my opinion, this is a pretty big fail. -The trigger button takes some effort to push down - significantly more so than the Home’s trigger. Thankfully there’s a lock function - I wouldn’t want to use this without it. The lock button is super sensitive - it has a tendency to pop off when I didn’t even realize I touched it. This is irritating, but not a deal-breaker unless it becomes incessant. -Both handles - the white handle that allows you to carry the base AND the steam mop handle get pretty darn hot while you’re working. It’s not hot enough to get burned, but it’s hot enough to be uncomfortable. -The plastic scrubbers melt with the heat of the steam. This happens in the Home, as well. After one use with not very much force, the plastic bristles are deformed and flattened. This doesn’t happen with my Bissell hand cleaner, but I think it’s what’s to be expected when the temperature is so high. You can order new heads from Dupray’s website, but shipping is something like 14 bucks. Would be great if Amazon would start offering those, as well!