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Good Coffee For the Money - Quality Control Sampling Rate Might Need to be Tightened
We are typically Peet's Coffee drinkers. But the price has become outrageous. This is our second order of 100 ct. Solimo coffee Pods. We are happy with the coffee and will continue to buy it if the price stays so reasonable. The second shipment came in with loose grounds in the box. It appears that the manufacturer's sealing machine applied two seals on one pod which caused a seal problem. This can happen in any high-run manufacturing line. That's why quality controls are implemented. Please take it from a 30-year QA professional; more quality inspection raises the price, but better quality inspection doesn't have to. We still received 99 pods of good tasking coffee and wouldn't think of asking for a $0.38 refund. We just ask that the manufacturer be made aware of this to help prevent recurrence. Thank you.
January 2019 · Grocery and Gourmet Food · verified purchase