Bests & Worsts Reviews from Amazon

Below written 2022 after a bit of time with it.-Update to 3/7 below I started with the PooBot1000 (our child and a scooper). We only had 2 cats so it was easy to maintain as long as I remember to feed, water, and bribe the PooBot1000. Then we increased our cat count and our PooBot1000 went back to school. We invested in the Litter Robot and dubbed it the PooBot2000. Huge issues with the PooBot. We returned it within days because the cons were more than we were willing to deal with. Mostly I did not enjoy watching as my smallest and youngest cat went for a ride during a cleaning. Then we discovered the Pura Max and decided to give it a go. PooBot3000 was welcomed by us, though not as much by our brood. So here is where we currently are almost 30 days since the PooBot3000 arrived. I will also note how it compares to the PooBot2000 (litter robot) Pros: 1) PooBot3000 is VERY quiet. LR was not, hence the break up within days of joining our home 2) PooBot3000 accepts all the clumping litters. Organic, clay, plant based, etc. LR was only a clay loving PooBot and since we hate clay, it was not good for us. 3) PooBot3000 has and app so you can monitor who and when had a "business trip" LR just lets you know it ran, but not who or when. 4) PooBot3000 has a larger "fill bucket" with an enclosed lid. Keeps the odors in. The bucket is even big enough that if you want to dump and flush with your flushable clumping litter, you can keep using the plastic bags as a liner and not replace as often. Not the LR. Stinky from the get go. 5) PooBot3000 has a deodorizing diffuser that releases tiny whisps of pearish smelling deodorizer with each "business trip" for each feline. 6) PooBot3000 is very easy to put together, set up and clean. LR was easy enough to put together, but for a deep clean it was a bit much. 7) PooBot3000 has a smaller footprint. LR was huge and looked like an alien pod coming down to scoop up your kitties. 8) Good sensors on the PooBot3000. There is one moment that the sensors are not triggered. When you kitty approaches the PooBot3000 and the mouth of the barrel is below the lid of the unit, the sensors do not work. That said, it is in the final stages of cleaning and only leveling the barrel. I have watch my kitty tuck her head in on multiple occasions to see what PooBot3000 is doing stealing her poops and she has never been harmed. When the PooBot3000 starts rotating for the cleaning cycle, it stops every time same kitty approaches to investigate the poop stealing. LR, never stopped. She went for one too many rides. Some have reported it was a glitch, but having to clean and console my floof post ride was not fun. Cons: (less con and more be aware) 1) Some have had issues with the PooBot3000 app connection. But, just like the LR, which also had reports of connection issues, you can manually push for the PooBot to clean as needed. 2) For my brood, the opening is small and they are not in love. That said, 5 out of 7 are now finally using it nearly 30 days later. LR, only 2 were interested. The rest said no thank you and ran away from the very loud noise it made when cleaning. We currently have a standard litter box and the PooBot3000 for our 7 cat home. 3/7/2023 update-We now have all 7 using and are considering adding a second box due to great customer service and ease of use of the product 3) If you have high pee-ers, the wee can go up the side and then leak between where the mat and unit connect. This results in wee under the rotating barrel. Simple fix is to use a bit of silicone along the edge of the inner litter mat and the unit. -Update 3/7-PetKit has created a new drum to address the issue. Mine is on the way and will update when it arrives. Have read from others that it is a great improvement. 4) PooBot3000 must be on a hard surface to ready your pet's weight and to work properly. Some have reported getting some pavers and setting their unit on that. LR seems to be ready to work on any surface (hey, I found a pro) 5) Smaller company so customer service is not as fast to respond and the in state numbers are usually a message you can leave. With some diligence and continued calling, you do finally get to speak with a person, but she usually advises you send an email. She is lovely though. 3/7/2023 Update. She is still very sweet and amazing. Customer service is still fantastic and responsive and the really great thing now is if a call is missed, they are diligent in calling back. Still a smaller company, which I would now add is not so much a con, but more an awareness. Works in our favor because they are committed to really getting it right and hearing you. 6) Dumping litter in and out of it is not as convenient as your standard litter box where you just pour it in. LR was the same and you find a way that works for you. For us, we start the clean and then cover the sensor when the opening is facing the ceiling. We add litter from there and then recalibrate. To dump the litter, we take the deodorizer door off the side and dump it into the trash from there. So that is where I am at this moment with my PooBot3000 experiment. I have yet to find a PooBot that doesn't have some issue to it. The goal is more to find a PooBot with issues that can be easily overcome. For our home, as of now, the cons are not enough for us to say goodbye to the particular PooBot. I do hope this review helps for those that are trying to decide what to do. 3/7/2023 add-Again, cannot rave enough about the customer service. The lovely lady called me back, chatted for a good 20 minutes and heard everything I shared. Love this.