Bests & Worsts Reviews from Amazon

Ok so here's the thing. I gave it 5 stars because I simply love the game, but ever since I switched from my kindle fire to the Fire hd10, I get all those stupid ads and it forces me to watch them before I can even get to my game. Don't know how to get rid of them. Amazon does not have the help desk that allows you to talk to a person face to face anymore, you have to call or chat. I'm sure in time I will get it fixed but otherwise I am addicted to this game and have been playing it for years now with very little problems.