Bests & Worsts Reviews from Amazon

I bought this as an upgrade to the square magstripe reader I had been using for a while. I was already familiar with the square app and functions, I just needed to integrate the new chip reader into my routine. I also purchased the charging dock based on reviews I read stating that the device turns off very often as a battery saving feature. The dock also seemed like it would improve overall ease of use. This chip reader links to either of my square app devices​ (one is iOS, one is Android) via Bluetooth with no problem. When I have the reader in its dock & plugged in I never have trouble with it sleeping at inopportune times as other reviewers mentioned. It has increased my customer satisfaction with sales process since I now can read chip cards and offer Droid/Apple pay. It is also easier for me to use than the little magstripe reader. If I am at a venue where I have no power access, I still use the dock/charging station because it positions the reader for easy use. I do not put the locking piece on the top of the dock, because I do have to take the reader out & wake it up if it goes too long between uses. The on/off button on the reader is on the bottom; it is covered and unreachable when it is in the dock. That is a bit inconvenient, but if it prolong the battery life I am ok with it. Leaving the locking end off makes the reader easy to remove when necessary. Overall, I am very pleased with my purchase. I think the combination of these 2 devices has increased sales for my business.