Bests & Worsts Reviews from Amazon

I was enthusiastic when I ordered my Echo Show 3rd Gen. It was supposed to be a robot but not quite. Awesome speakers, great camera, rotating screen?! I got it out of the box, set it up and although I was a bit thrown off by the white cord sticking out of the black unit like a sore thumb, I really didn’t have major issues. The problem was that after using it for a bit longer bugs started to pop out. Bugs observed: - Screen rotates past you. - Barely touching the screen for an action result in a path is blocked message. - Can’t rotate at night because if an area is lit dimly will result in motion stopping and an error message - Some error messages disappear pretty quickly - During a video call the zooming, orienting of the lenses is not quite right - Sometimes it won’t respond to the wake up word. Hardware wise though, this one is better in every regard than its predecessor, which I considered a 5 star product, so the potential is there. So, while I think they would have benefited from a bit more of development time, I think the potential is there. Hopefully, they can do a firmware update to correct the issues. At this point I am not returning it, but if you haven’t bought it, I would wait for a few updates. UPDATE JAN2022 (Raised one star): Some of the most annoying bugs have been fixed but not all of them have. However, the improvements are significant enough that I would consider purchasing another one if on sale. If not,the current Gen Show 8 is really good too. UPDATE JUL2022 (Raised another star) This is what I expected when I ordered this device. Haven’t had a bug in a while. Screen rotation is significantly better, stopping at the correct spots and following better. Additionally, a friend that ordered a current gen black Echo Show 8, received a black power cord with it; it appears that Amazon is moving in the right direction with the power cords. Given that those were my main issues with the device, I raised it a star.