Bests & Worsts Reviews from Amazon

This is an excellent cane as long as it doesn't fall apart! I just bought my third hurrycane. The other two was purchased for my 87 year old father in July of 2015 and I purchased one for myself in October 2015. Both of those fell apart in November and December of 2016 due to the same equipment failure. It is comprised of 3 parts with an elastic bungee cord snaking up the center that is secured under tension on the top and bottom with a white metal clip. This clip keeps the bungee cord from springing back through holes in the center of the cane and the tension keeps the cane in one piece. When the white metal clip broke, the elastic bungee contracted, slipped though the holes and the cane fell apart! A check with Amazon shows that Hurrycane offers a 100% lifetime guarantee on material and workmanship... in fact I quote the following..."YOUR NEW HURRYCANE® COMES WITH A LIFETIME WARRANTY WHICH COVERS ANY DEFECTS IN MATERIALS OR WORKMANSHIP ARISING IN CONNECTION WITH THE NORMAL AND INTENDED USE OF YOUR HURRYCANE®. IF YOUR HURRYCANE® IS DAMAGED OR DESTROYED AS A RESULT OF DEFECTS IN ITS MATERIALS OR WORKMANSHIP, WE WILL AT OUR DISCRETION REPAIR OR REPLACE THE HURRYCANE® WITH A COMPARABLE PRODUCT." Well, I called them up and the lady at Hurrycane told me that she had never heard of this defect and that since I had them more than a year she doubted that they were covered but would refer me to corporate. As yet no calls. I feel that a broken metal clip that holds the entire cane together is a "material" fault and "lifetime warranty" means more then 16 months. My Dad and I are both disabled and never break the canes down into the 3 parts for storage... in fact we both need it all the time just to get around... so it is never used in anyway other then what was intended. As I said, this is a great cane up until the time it falls apart. I will update this if Hurrrycane ever gets back in touch with me. I apologize to HurryCane for not updating my comments in a timely manner. The Company rep did get in touch with me a few weeks after this negative posting and after explaining in detail the problem and pointing out lifetime warranty means just that... for a lifetime... they agreed to replace both broken canes which arrived about 6 weeks after my initial complaint. I'm not sure if my negative feedback had anything to do with it. To date I am still using mine. The 3 rubber feet are starting to collapse and the rubber on the handle is starting to rub off but I consider that normal wear and tear. It still works fine and I am updating my rating to 3 stars. Time for another update. It is 2020 and my replaced Hurrycane from 2017 has worn out... but that's a good thing because it has lasted almost three years with constant, heavy duty daily use. The rubber cups on the bottom are worn to the point where they could slip if I wasn't careful and the soft rubber coating on the handle(which is great) has pieces missing from my constant hard gripping. I'm a big, XXL, formerly athletic guy and I use the cane hard. I have Parkinson's. Neuropathy has partially paralyzed me on my left side with replaced hip and shoulder joints. I have also had 4 major back operations in the last 4 years and have 4 cobalt steel rods adjacent to my spine from my pelvis to just below the neck so trust me when I say that I use the cane hard to keep me upright and walking. Despite this heavy duty daily use, I have not had any additional problems with the bungee cord clip that I had complained about in my initial posting. Bottom line: I replaced my worn out hurricane with another hurricane. I guess buying another one is the best recommendation a person can give and I have upgraded the rating to 5 stars.