Bests & Worsts Reviews from Amazon

This set replace a 27" CRT TV which broke down.I found the set-up easy, although I had to call Vizio tech support twice during the process to walk me through the settings. They were quick to respond and politely and expeditiously walked me through in clear English (they are located in the U.S.A) I was initially satisfied with the video, but found the audio to be tinny and annoying.At the time of order through Amazon, I also ordered the low priced HDMI cables and Square Trade 3 year warranty for $ 29. Two days later, my cable guy replaced my TV box with an HD box using a more substantial HDMI cable than what I ordered. I was flabbergasted with the result. The video filled the screen with a picture of photographic clarity and the sound quality is such, that I shelved my plan to use external speakers. I couldn't be happier with the end product. I returned the cables to Amazon using their prepaid shipping label (the shipping charge was equal to the price of the cables. I swear by Amazon and would not think of making a purchase without the feedback of their reviews. While I made my purchase based on all the favorable reviews and the promise of tech support for the life of the TV, I have a bit of trepidation after reading many complaints concerning their service. My cable guy assures me that they had a lot of trouble with their sets until two years ago and stated he now considers their TVs to be of high quality with lowest prices. Update: I remain very pleased with the quality of the video and audio.Following are the picture settings I have adjusted, which you might find helpful.they apply to a movie picture setting using Cablevision with a TV box with HDM1 cable. backlight ... 66 brightness .. 52 contrast .... 49 color ....... 45 tint ........ 0 sharpness ... 4 UPDATE#2 (April 7,2013): After owning this set for two months, I am still amazed at the quality of the video and audio. There are,however,some occurrences which may benefit you through my recent experience which may be food for thought. Before I go further,be aware that like many other seniors in my age group, I have little understanding of the technical jargon and comprehension of today's communication devices that go beyond the science of conversation with the aid of two dixie cups and string. Shortly after Cablevision installed an HD box and HDMI cable which brought out the picture and sound quality that pleased me, I noticed a lipsync problem that became manifest on several cable channels(the sound lagged behind the picture with progressive gapping to two or three second after an hour's viewing.) Cablevision made four attempts to correct the problem, changing the HD boxes three times and the HDMI once without any success.I contacted Vizio support and was told to change the PMC setting on the HD box. Cablevision stated there is no PMC setting on the boxes used and they didn't know what a PMC refers to. Finally, Vizio suggested doing away with the HDMI cable and use three single cables in its place and I will get the same reception quality that the HDMI cable provides. This was done by cablevision and the video and audio became synchronized. It was explained to me that an HDMI cable is composed of three cables in one. While I now enjoy watching talking heads without words trailing their sealed lips, I must pull out wires and plug in the jacks of my DVD in their place since it does not have an HDMI connection. This is somewhat of a nuisance, but I rarely use my DVD and it is not much of an effort, less so than having to return the set to Vizio and be further aggravated. I must add that Vizio responded to my e-mails within minutes or hours and were quick to respond to telephone calls. They are headquartered in South Dakota and speak in good old Americanese. Also Cablevision was very responsive and courteous in their attempts to correct the problem. The question remains as to whether my problem is limited to only my set or is it prevalent to this model? What HD boxes are compatible with this set? I mention the above to save you the aggravation I experienced the past six weeks of multiple calls and tech visits.If you want to discuss this problem, feel free to forward your comments. P.S. I changed the menu settings above from what I previously listed, increasing the picture quality. UPDATE #3 i HAVE OWNED THIS SET 7 MONTHS AND REMAIN JUST AS PLEASED AS STATED IN PRIOR REVIEWS. I HAVE RATED 5 STARS FROM 4 AFTER HAVING MORE CONFIDENCE WITH TIME. I AM ESPECIALLY DELIGHTED WITH THEIR CUSTOMER SERVICE WHICH IS HANDLED IN A VERY CAPABLE, PROFESSIONAL AND POLITE MANNER, WITH NO ENGLISH SPEAKING BARRIERS.