Bests & Worsts Reviews from Amazon

according to people

357
people found this helpful, as of 2023
ranked #64,155 most helpful out of 571,544,897 reviews
★★★★★
Wonderful game, awful book quality. **UPDATE: Replacement product received from Wizards of the Coast!**
I bought this book last September 2014. A bunch of the pages have come free from the binding. I have 2nd edition D&D books that I bought new in the 1990s that have held up to the test of time. I take care of my books so this is frankly unacceptable. Will be contacting Wizards of the Coast to express my extreme displeasure with the quality of this product. It is a real shame since the book has 5 star content, but is made at 1 star quality. UPDATE 9/30/15: I thought that I would share my experience with obtaining a replacement book from the manufacturer after my initial review. I contacted Wizards via phone and email to report a defective product. The info to do so may be found here: [...] After explaining my situation to the customer service rep, they promptly scheduled a pick up via FedEx of my defective book and when it was received, I was sent email notification that a replacement was in route. Fast forward to today, 9/30 and my replacement book has arrived and is in perfect condition. Time will only tell if this one holds up, but for now, I am optimistic. So for those out there that have had issues with the pages coming free of the binding, there is hope! Contact Wizards and explain the situation to them, they have been more than fair in my case. Just a word of advice, be persistent and patient and your replacement book will come.
September 2015 · Books · verified purchase
the product in question
D&D Player’s Handbook (Dungeons & Dragons Core Rulebook)
4.9★ · 51,017 ratings, as of 2023
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