Bests & Worsts Reviews from Amazon

I bought this table because I wanted a big size screen and an easy to set up and use tablet. This tablet fulfilled my expectations. The screen is bright and apps are installed with no hassle whatsoever. It is a great tablet for the price. Internal memory is enough to have many apps installed in it and it can be expanded with an SSD card. It runs at a good speed for all the applications that I have installed in it. There is only one flaw that I encountered when I first set it up: the SSD card has to be in a specific format. I had purchased a Samsung Evo card which format is EXFAT, but this tablet is not compatible with that format; the default format for it is FAT32. When you place the SSD card in the memory slots it informs about this incompatibility and then asks if you want to format to make it compatible. Well, I agreed and that was a big mistake. That step corrupted the card and it could not be used in the tablet or any other device. That's when I contacted Customer Service and was wonderfully surprised. When they ask you not to returned the tablet but contact them first that they will make you happy, they are not kidding. They would really do their best to make you happy. What a pleasant experience I had. The lady that took care of my problem was outstanding. She handled the whole process in a very professional manner, was very responsive and never ever left me hanging. The most incredible thing is that she even got me a refund for the SSD card that has been corrupted. That is what I call "keeping the Customer happy, no matter what it takes". I would buy from this company again when the need arises and highly recommend this tablet to anyone looking to buy something similar. Way to go Hoozo! Keep the good work!