Bests & Worsts Reviews from Amazon

I first used this coffee maker at my parents' house and was impressed with the flavor. For a drip coffee maker, this brews excellent coffee (I used to use a French press daily). I was surprised to see all the comments about lukewarm coffee, as I hadn't noticed this problem. I do use cream so it concerned me - you have to have hot coffee if you are going to add cold cream. Turns out, reading the manual gave me the answer I needed: that button for 1-4 cups "provides doulbe heating of the water, so coffee is piping hot." You can use this button no matter how many cups you brew to get the water hotter. I'm having no problems at all. Hope this helps!