189
people found this helpful, as of 2023
ranked #177,234 most helpful
out of 571,544,897 reviews
★★★★★
Great roomy drive but sometimes doesn't get recognized by comp (unless you do this)...
This drive is fabulous! It is a great value, and extremely roomy.
However, there is one major issue that I have noticed that may throw off non-techies (and maybe even some techies).
Sometimes, when the drive is plugged in, the computer will not recognize it and Windows will install the WRONG DRIVER for it. Whenever this happens, you will not be able to access any of your information.
Fortunately, the SOLUTION to this issue is simple; plug in the USB cable of the drive BEFORE plugging in the power. I don't know why it has to be done in this order, but I've noticed if the power is plugged in first, the drive will not be recognized by the computer as a Western Digital drive!
Additionally, for people who do not want to leave their hard drive plugged into the computer all the time, you may have noticed that there is no "safely eject" option for the drive. An alternative to this is to go to the Western Digital site, and find the software for "WD Spindown or Stop Utility." That way, whenever the hard drive is plugged into your computer, and you want to unplug it, you can use the utility to safely eject it.
I hope this review helps. Please rank it as "helpful" so that others can see the "solution" to the drive recognition issue.
March 2011 · Electronics · verified purchase