495
people found this helpful, as of 2023
ranked #37,057 most helpful
out of 571,544,897 reviews
★★★★★
This is the Wyze killer you've been waiting for but one security caveat
I've got and love 7 wyze cams and have setup another dozen+ at friends and family homes but they have started to falter with their services and I've had a few of them brick themselves during a firmware update and corrupt SD cards beyond repair.
This Eufy has a far superior picture quality, better wifi reception (it has a full or strong signal where Wyze cams are weak or medium strength), the person and pet detection is built into the camera's AI instead of you having to pay for a cloud service, the notifications are FAST even on LTE with hardly any cool down at all. It also features NAS recording built in without having to fool with a custom firmware (which may be fixed now) but record to a NAS is easily setup in the recording menu of the EUFY and works perfectly.
I do have 2 gripes with the camera...
The main one is that there is no 2 factor authentication for my Eufy account. This is concerning because despite not being able to directly view footage or feed from a website, if you use a weak password, someone can theoretically login to the eufy app on their own smart phone and gain access to your camera. Fair enough so use a strong password right? What happens if a hacker decides they want to contact support posing as me and gives them a different email address and has customer support reset the password? I've experienced this and 2FA saved me. What security protocols does Anker support have to follow to ensure that they don't unknowingly unlock my account to someone else?
Germany and Canada just recently got 2FA so hopefully the US is close behind. I will not be buying more of these until they get it and will be sticking with wyze until they implement 2fa. If they don't have it by the end of the year, I will update my indoor cams with something else, which may be a shame because right now, no one offers anything NEAR this good of image quality for the price. Maybe ring and Arlo will have an affordable 2k camera by then if Eufy/Anker don't get 2FA established for US customers.
Gripe number 2 is that I wish the tilt could tilt a little lower. I tested the cam on a bookshelf and my mantle and it seems like it should be able to look down further than it does so you'd have to prop it up with something under the camera or something like that to get a better look if it's high on a shelf.
Honestly, all cloud devices run a risk of some form of security breach. Nothing is bulletproof. I think that I'd be comfortable sticking these in the garage, a workshop, patio, etc.. somewhere outside but nothing on the inside of my home just yet until I know for sure that Anker support couldn't be socially engineered to give access to my account to someone besides me.
August 2020 · Electronics · verified purchase
the product in question
eufy Security Indoor Cam E220, Pan & Tilt, Indoor Security Camera, 2K - 3 MP Wi-Fi Plug-in, Voice Assistant Compatibility, Night Vision, Motion Tracking, HomeBase 3 Compatible, Motion Only Alert
4.5★ · 15,259 ratings, as of 2023