Bests & Worsts Reviews from Amazon

This is my second review of this product. When I first got the brushes I noted in my previous review that the bristles started falling out with the first use. The company contacted me the next day and offered me a refund or a new set of brushes. I found this very refreshing as most companies don't go out of their way to contact someone who writes a mediocre review. Will buy from them again!