Bests & Worsts Reviews from Amazon

The eMeet CSR team went above and beyond in resolving a problem I had concerning the webcam's functionality. Technically, the product matched the description on Amazon; I just made an unwarranted assumption about one of the features. Specifically, I thought there would be a privacy cover. Anyway, the team contacted me and exceeding my expectations in arriving at a solution that will ensure that I continue to order from them in the future. So yes, I would highly recommend this webcam for its quality (10x better than the built-in webcam for a Macbook Pro) and for its customer service support team (whom communicate diligently by email).