Bests & Worsts Reviews from Amazon

First of all, the machine itself is great. It has a wide range of sounds and options. It is the best sound machine I have ever used. I purchased this machine in late 2015. After a few months it started having some issues with static in most of the modes. After that we used it in one of the modes that had very little static and kind of got used to it. So in late 2017 we decided to look for a replacement machine, and I visited Amazon to leave a review for this machine. After reading some of the other reviews I noticed others having the same issue and saw the company had responded that customers should contact them. So I sent an email explaining the situation, and I wasn't sure what to expect since it had been two years since the machine was purchased. I got a response right away saying they would send me a new memory card at no cost. I received the memory card in just a few days, installed it, and now the machine works great again! I can't say enough good things about how Adaptive Sound Technologies handled my issue even when my machine was out of warranty.