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ranked #1,795 most helpful
out of 571,544,897 reviews
★★★★☆
Make sure to turn off Deep Sleep and set Toner at Continue
This is a fairly easy printer to set up, even for a girl like me who is not super tech savvy. I literally followed the instruction manual to a T and it worked. My laptop is the 12" gold Macbook running on version 10.11 El Capitan. It took me several minutes to figure out how to enter my wifi password into the printer without the key pad! (just keep pressing the up/down button until you reach a letter you want, then OK).
I ran into the same problem where my laptop couldn't send print jobs to the printer even though it's already connected. I suspect the DEEP SLEEP signal on the screen to be the problem cos who could work in DEEP SLEEP? (or at least that was my reasoning). So I read through reviews to find a way to turn it off. VOILA! It printed right away.
How to turn off deep sleep (I didnt write this but copy it here in case you don't wanna go look for it):
Use arrow buttons to scroll through menu choices...
Go to General Setup then OK
Ecology then OK
SLEEP TIME then OK
While sleep time is display push Down Arrow and BACK at the same time! Then press OK.
DEEP SLEEP on/off toggle by Arrow keys
OK to SAVE Deep Sleep off.
While I was browsing reviews, I came across someone talking about setting the toner to Continue Mode very early on to avoid wasting toner (because once the replace toner signal is on, you can't use up the toner left in there). I thought it was reasonable and did that as well.
Steps: General Setup -> Replace Toner -> Continue
I never write reviews but feel like I should give back since it was the reviews that saved me the stress.
January 2019 · Office Products · verified purchase