Bests & Worsts Reviews from Amazon

Wow, wow, wow! This will be my first ever review on Amazon! Story time. So I ordered this several months ago. And when the first tub was done, I ordered another along with a coconut oil from the same company. When the order arrived, I received the coconut oil, but with cocoa butter, instead of shea butter. I just assumed I made a mistake and forgot all about it. The coconut oil was great. But the cocoa butter was way too hard. We never touched it as you can see from the recent pic attached. This was in November or so. So a couple days ago, while shopping here, I decided to reorder the shea butter, since we really loved it. I went through my past orders trying to find the company, only to find out, that we did indeed order shea butter, and not cocoa butter. So the mistake was from their end. Given that this was nearly five months ago, I put in a note to the seller, but did not think much of it. Or at least, I expected some resistance, given how long ago the mistake was. 2 days later, my order arrived with a replacement tub of Shea butter. No questions asked. Not one! Talk about excellent customer service! You've gotten a faithful customer in me. :) If you are on the fence, this Shea butter is the truth! Rich, smooth, melts without much resistance, organic and smell pretty good(for shea butter :) ) Ok. That's the end of my story. And of on my "perhaps" only review on Amazon. Cheers!