Bests & Worsts Reviews from Amazon

I originally posted a 1 star review for this scale--one of the only really low reviews I've ever given--because the first one I ordered stopped working after one day. But I need to give credit where it's due! The day after posting it, Etekcity sent me an email saying they would automatically send me a replacement scale. The new one arrived three days later. It works well and I give Etekcity a lot of credit for proactively fixing the situation. That's why I changed my review to 4 stars!