Bests & Worsts Reviews from Amazon

Purchased this for my teenage daughter as a present. I was initially concerned that it would be poor quality, since the cost was much less than other similar products. Reviews were good, so I took the plunge and ordered. My daughter loves this product. She has used the more expensive brands, and she says this is just as good (and she is currently in her teenage picky faze - LOL). When researching these facial cleansers, I noticed that some of the others had comments that you couldn't press too hard, or the brush would stop spinning. Not with this beauty. I tried my best to stop the brush by pressing with my hand, and the darn thing kept going. Pretty impressive. The included brushes are soft, but get the job done. The only possible minus I have found (debateable) is that this uses 4 AA batteries, and does not have a rechargeable battery built in. However, my experience with rechargeable batteries included in products lately has been that they have been of poor quality and tend to die after about a year, so this may be a blessing in disguise. Not sure how long batteries last in this thing, but my daughter has been using it every day for 2 weeks, and the batteries are still going strong. So far, so good. She's also used it in the shower, and it's held up so far to water exposure. One other thing - I had to interact with toilet tree's customer service because when I ordered, there was a promotion for a free travel mirror when you purchase 2 toilet tree products. For some reason, the promotion didn't take, and I was charged for the mirror. I contacted customer service, received a response within an hour and a half, and was refunded the cost of the mirror. Customer service is important to me, so I wanted to include my experience in this review. I would rate the company's customer service as excellent, based on my experience.