Bests & Worsts Reviews from Amazon

I bought this Panasonic player for my husband based on researching many many products to play both AM/FM Radio, CAN Record, Casette, CD, port of iTunes from iPod. The reviews on this Panasonic D55 were all PRO, no CONs. Also...Custom Service from VCT Electronics is fast, knowledgeable, helpful...they phoned me to help 'troubleshoot'. I suspected I was doing something wrong, I was, and it was a simple 'fix'. This unit is capable of using both 110 V and 220V. The plug comes with BOTH configurations. IMPORTANT: The factory presets the voltage based on the delivery address. But there is no note enclosed stating this fact. Customer Service told me this at the time of the call. I read and re-read and followed the printed instructions. It states to use a screwdriver to rotate a recessed turn-screw to point to the proper voltage. Just in case, you need to know this CLARIFICATION: The markings on the plastic are vague as to where to line up the turnscrew. Look for the tiny 'deformed' arrow next to the imprinted voltage... Align the turnscrew to that tiny arrow, not the printed numbers eg.110V. Here is the IMPORTANT PART: The Factory ALREADY presets the voltage based on the delivery address. However, there is NO NOTE enclosed stating this fact. There was NO NEED for me to set the voltage...in so doing, I misaligned the turn screw to Miss the Mark. The Customer Service Representative explained this to me during the 'troubleshoot' phone call. She also said that many customers have had this same incident... VCT Electronics is going to let Panasonic Corp. know to enclose a note telling the purchaser that the voltage has already been set for them and therefore the instructions on this point can be 'skipped'. There is NO "ON SWITCH"...per se. The function simply turns on when the function button is pushed. Example: AM/FM button...push it and the radio function lights up in the digital window. By the way, there are 16 PRESETS for each AM and FM mode. To TURN OFF any function: Push the TAPE/OFF button in the upper left fact of the unit. The remote is a convenient function. Now that the preliminary set up is done, it is a complete pleasure to listen to this unit. It plays with far greater quality than what these small speakers would be expected to put out. Hope this is helpful.