Bests & Worsts Reviews from Amazon

Last night they worked great. Tonight it was cutting out several times per minute. I'm hoping there is a firmware update coming to fix this. !!!UPDATE!!! - 9-8-17 After an email exchange with Turtle Beach's customer service I learned that there is a firmware update for the headset. I was able to update this morning and it seems to be working much better, but I will provide an additional update in a few day to let everyone know if this seems like a long-term fix. Even after the update it cut out occasionally, but was much more stable. If you live in a very noisy WiFi location, these may not be for you. They are very susceptible to radio interference. !!!UPDATE!!! - 9-10-17 I used the headset some more over the weekend and found a few things of note. On a fresh charge, it works great. After a few hours, performance starts to degrade. My couch is about 10 feet from my Xbox and TV. If I sit in line of sight of the Xbox, without the coffee table in between, it stays connected for the most part with a few dips in connectivity due to interference. If I sit with the coffee table in between, it dips more frequently. If I sit closer to the Xbox, say about 6 feet away, it stays rock solid stable 99.999% of the time. Perhaps it is time for a gaming bean bag so I can sit closer. All issues aside, when they are working the sound performance these offer is incredible. This would be 5 star if there were no issues. This would be 1 star if the sound wasn't as good as it is. I'm hoping a few additional tweaks to the firmware make these even better over the next few months. Until then, I am going to try to be patient. I will post again after the next firmware update. !!!UPDATE!!! - 9-14-17 - firmware 2.1.3 For the last few days I have been connecting my headset to my laptop to see if the Turtle Beach Hub application has a new firmware. Tonight, I was rewarded for my diligence. For some reason you have to pair your headset with your Xbox each time the firmware is updated. Anyway, already the performance is better. I haven't had a single interruption in the audio in the first 20 minutes of watching Netflix. If you followed up to this point you will also like to know I sat as far back on my couch as I could to see if the audio stayed stable. So far, so good. I'll report back in a few days. !!!UPDATE!!! - 9-23-17 So, it has been just over a week since the firmware update to version 2.1.3. This week was much more enjoyable with a much more stable connection. Battery power still has a bearing on how stable the connection is, but I have gone 8+ hours without any problems. On the other side of the coin, being wireless, they are subject to interference in the 2.4 GHz and 5 GHz spectrum so this can result in random connectivity issues even under ideal situations. They will never work 100% of the time, but they are comfortably working at 99% of the time for me now. Also, the sound seems richer than any of my previous headphones due to the Windows Sonic Surround Sound. A tap of the power button turns on Super Human Hearing, and a tap of the function button toggles between 4 different EQ modes. A native Xbox One app to control the finer details would not go amiss. But I expect that we will see one shortly if Turtle Beach continues down this road. RESULT: I can now safely recommend these with the minor caveat that a little but of patience will serve you well. The sound quality alone is worth it.