Bests & Worsts Reviews from Amazon

I want to address many of the comments I've been seeing in the reviews here. First, I believe many may be using it incorrectly. There are many videos on the web that provide great instruction. Secondly, people may be using the wrong filters. I'm using the Hario filters so they are working perfectly. I've not once had one break or tear. The cheapest version was from a seller other than Amazon. I chose Amazon as the seller for a few cents more and received a unit that was made in Japan and included the scoop. I suggest avoiding third-party sellers to avoid getting a knock-off. After having mine for several weeks, it has worked great for me. Here are some tips I believe may help others. 1) Use the proper grind. If the grind of your coffee is too coarse, you will end up with weak coffee. The grind needs to be fairly fine, but not espresso fine. I've been using a Hario hand grinder and set it 3 notches from it's finest setting. 2) Use the proper filter. Make sure the filter is the correct size and shape. 3) Pour the water over slowly. Make sure that you wet the grounds first and give them a chance to settle. Then slowly pour the water over. 4) Use properly hot water. The water should be between 200 and boiling. If you are using tepid water, you'll get tepid results.