Bests & Worsts Reviews from Amazon

The unit has a large basket and an easy-to-use user interface. The range of temperature and time settings is what is to be expected for a basket-type air fryer. I bought this for my daughter as a housewarming gift for her very first apartment. She loved it. For the first three months, she was using it three or four times a week. She had a lot of fun trying different foods to see which worked best. (Hint: Leftover pizza wins!) And then the fan died after three months. Although the heating element still worked, the fan had stopped working. It was no longer a functional air fryer. I contacted Ultrean via email for warranty service. They responded quickly. We had to send a video of the unit showing how it no longer works. Once we sent the video, Ultrean responded within a day that new unit would be sent to replace the defective unit. My daughter is, once again, happily air frying. I give Ultrean high marks for their warranty service. I was afraid it would be a long, drawn-out, and frustrating process. But it was the exact opposite. I would rate the product with five stars if it had not broken after three months. But maybe that was just an anomaly in the product line. Because Ultrean replaced the defective unit promptly and easily, I still recommend this product. Sometimes it's not what went bad, but what the company does to correct what went bad.