Bests & Worsts Reviews from Amazon

I have decided now that I've had my Cross Pro for about a year I should give you the Good the Bad and the Ugly about this machine. Did you ever wonder why your grout is dirty even though you mop it all the time? It's obviously with a regular mop. It's because you are putting the dirty water over top of very porous material. Grout is very porous. Unless you want to scrub grout after you mop with a toothbrush scooting around on your butt, it's always going to look dirty. This is where I believe the Cross Pro really shines and worth the money. Instead of draggin dirty water over your grout you're sucking it up and not leaving it in the grout. I have two dogs. One doesn't shed at all and the other one sheds enough for three dogs! I mop my floors once a week with the Cross Pro. I could almost make a new dog out of what is vacuumed up into the machine tank. So those are the good I find in the Cross Pro. Now for the bad ... my opinion. It's nearly impossible to get all of the dog hair out of the machine. There's the obvious parts that you can wash and in many cases you better soak or it's going to stink the next time you use it. I guess it's the wet hair sticking inside the tubes that you don't have access to but that can stink! You know the smell of wet dog hair that's dirty? That's pretty much it. That's actually the ugly in my good bad and ugly opinion. I do not see any reason whatsoever to use the products they recommend to use with the machine. Very expensive and not necessary. It's also my opinion that the soft water or the osmosis water in your sink if you have it, is perfectly fine. As I said I've used mine for a year. The most important thing is cleaning this unit every time you finish using it. If you don't, you'll know that smell I was talking about immediately! Now would I buy this machine again? YES! I would. I have a pet peeve with dirty grout. As for carpet, I dont use it on my carpet. Just my tile.