Bests & Worsts Reviews from Amazon

I've had this for three months and it's a jar of mold. Followed the directions to a T, product is still in its original seal. Terrible. EDIT: My initial review was 1 star due to the above information. HOWEVER-- I increased my review to 4 stars due to the customer service I received. After this review, Orchid Gene sent me a very apologetic email. They have improved the growing medium, and he told me he would make it right. They paid for 3 day shipping, and sent me a brand new orchid, free of charge. Gene hand picked it just for me, and it was a beautiful little yellow, healthy flower. I am very pleased by the seller response and will in fact, be buying again!