274
people found this helpful, as of 2023
ranked #99,062 most helpful
out of 571,544,897 reviews
★★★★★
Replacement Hub Is Working Perfectly
This 7 port hub failed very slowly over the course of almost one year. In the time since I purchased this hub in September of 2017, I've suffered the frustration of the intermittent reliability and non function of ALL of the 7 ports. I have had to reboot my PC very often for the many different failure problems this hub has had. Until this piece of junk completely failed, it was always a frustration of plugging and unplugging my USB devices and wondering which of the 7 ports would not work any time I tried to use it. Of the 7 intermittently failing ports, this hub has finally COMPLETELY FAILED operating on ANY port. I would NOT recommend this device to anyone. I wish it would have failed more quickly so I could have sent it back for a refund. If you need a USB 3.0 hub DO NOT BUY THIS ONE.
UPDATE on August 23rd, 2018: After posting the above review on August 13th, 2018, the seller contacted me via email through "Amazon" that same day ("Thank You" to the seller). They acknowledged the one year warranty on this device and they offered to send a replacement hub. In that same email, they also indicated "We had improved our product, as well as the package and instructions. I do hope the replacement will satisfy you. If any further question, please feel free to contact us, we are always here for you."
I accepted and I received a new replacement hub within 8 days. I have been using this new replacement hub for only about one day so far. I have tested and used all 7 USB ports and their related switches and it is working well. I am using some "San Disk" 3.0 flash drives, a "Western Digital My Passport" 3.0 external drive, a USB 3.0 SD card reader and a small "Brother QL-700" label printer all connected to this new hub and so far, all devices can be "switched" and are immediately recognized and work. I have not tested the USB charging port yet. The real test will be if this new hub remains reliable over time. I will update this review after more use but so far, the new hub is working well.
UPDATE on November 30th, 2018: Well, it has been THREE months now since I received and have been using a warranty REPLACEMENT for the first hub I purchased. The second/replacement hub is still working perfectly. I am still using this hub with "San Disk" 3.0 flash drives and the same external HDD and label printer. ALL seven USB ports and switches are STILL working fine. I hope it continues to work. My FIRST hub worked for about this long and then started to fail intermittently. So far, this second, warranty replacement hub is doing fine. I've "got my fingers crossed".
Thanks again to the seller "Lyfnlove" for supporting this product. So far, the replacement hub is working well.
UPDATE: February 3rd, 2019
I have been using the NEW REPLACEMENT hub for 6 months now and this replacement hub is working PERFECTLY. I am still very pleased with this device. I especially like the ability to SWITCH each port "as needed" and that with all of the other features of this hub are now working very well.
I have UPGRADED my satisfaction to this device to 5 Stars. I am very pleased with both the now perfect operation of the replacement hub AND the "Seller Support" to honor their warranty support for this device.
August 2018 · Electronics · verified purchase