Bests & Worsts Reviews from Amazon

I LOVE THIS MACHINE! I actually bought a Silhouette Cameo first (literally 2 weeks ago), but was growing super frustrated by the fact that the cutting mat kept slipping. Regardless of the different help videos I watched (it's a common problem), I couldn't get the machine to work. Fast forward to me standing inside a Michaels trying to decide if I really wanted to buy another machine (knowing how much I actually needed it for a HUGE project I was working on with a deadline) ... I went ahead and bought it (skeptically), and ever since opening the box, I have been enamored. Here is why: 1. There is actually a user manual to read before plugging the machine in. 2. Once you log in to the web site (conveniently located on the USB cable), you can figure out how to set up the machine by going through the on-screen prompts. 3. They actually INCLUDED materials to do a test run project JUST SO YOU CAN SEE how to use the pen in conjunction with the blade ... IT WAS AMAZING!!! 4. I find the online design studio MUCH easier to use than the Sihouette's. I realize many people don't like that it's internet reliant, but I live in a suburb of a big city and have no issues with internet (knock on wood). I actually finished the cuts that I needed for my big project within 30 minutes (needed 44 names in a fancy-ish font in vinyl) ... that 30 minutes included me figuring out how to use the online design studio AND set up the names for the cuts. Why is it better? First off all, there is much more communication about how to USE the thing immediately after opening the box. Second, there are actual pieces that hold the mat in place so the thing doesn't slide around. Literally was the main reason why I ended up purchasing that day, standing in Michaels wondering if this was going to be another erroneous purchase.