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people found this helpful, as of 2023
ranked #65,288 most helpful
out of 571,544,897 reviews
★★★★★
Works Like a Charm with Comcast / Xfinity
Great product. Works as advertised. Instruction manual is terrible but Motorola support is too notch.
To use with Comcast / Xfinity:
1) plug in modem, attach coax, and connect port 1 to a laptop with Ethernet cord
2) go to xfinity setup webpage on your laptop and enter account credentials to activate modem (web page address is in instruction manual)
3) modem will reset and then you should have wired web connectivity with your laptop
4) unplug modem power, disconnect laptop and connect terminal 1 of modem with Ethernet cable to your router with router powered on, and then plug in modem power
5) after plugging in modem it will reboot and then your wifi should now work.
Tips:
1) you may need to factory reset your router to get it to connect with this modem. I had to reset my apple time capsule reuter
2) this is a bridge modem, so you must power it down before connecting a router. Plug in router to modem and give router power, and then plug in modem power
3) only one port can be used. The rest are for bridging signals once that functionality is available from ISP. You can only use one of the four Ethernet ports on the rear
July 2017 · Electronics · verified purchase