Bests & Worsts Reviews from Amazon

I bought this blender exactly 1 year ago and I am now writing my review on it. I never write reviews but my experience with Ninja's customer service was so exceptional that I felt compelled to write one. I'll start by saying the Ninja is an excellent blender for $70. I blend frozen fruit with it every single day. It pulverizes everything into a smooth drink every time. About 1 week ago, for an unknown reason, my blender stopped working; when I went to turn it on the power button just started blinking instead. I wasn't sure what this meant so I emailed Ninja. The representative was kind, attentive, and replied to my emails extremely promptly (sometimes within minutes). I let him know what happened, and all he asked me for was: 1) the blender model number 2) where I purchased the blender and the approximate date of purchase 3) the warranty number (which happens to be just a 4 digit number engraved on the prongs which plug-in to your electrical outlet) As soon as I gave him that information, he emailed me with a confirmation-of-shipment of a new pitcher along with a tracking number. The new pitcher arrived in 3 business days and my blender is working like new again (I never figured out what was wrong with the old pitcher or why it was preventing my blender from turning on). I love companies that provide exceptional customer service and I will never purchase another blender other than Ninja. Thank you Ninja!