189
people found this helpful, as of 2023
ranked #176,860 most helpful
out of 571,544,897 reviews
★★★★★
Shuts Down & Restarts on it’s own.....NOT ANYMORE AFTER RESETTING!
When I first received the laptop, I was so happy. I love the touch screen effect but, what takes my joy away is that the laptop shuts off and restarts by itself all the time. It’s been like 4 times today that it has done that, and it’s entirely frustrating.
That needs some serious improving ASAP.
*****UPDATE ******
After this review, I was connected to the tech support who was so patient & worked me through the settings...
My laptop was initially on the sleep mode, so it shuts down periodically! But after it was set to active, its been working so well!
Hopefully nothing happens again!
Oh! Am in love with this laptop!
Thank you so much Amazon & the seller!
August 2019 · Electronics · verified purchase
the product in question
HP 14-inch Chromebook HD Touchscreen Laptop PC (Intel Celeron N3350 up to 2.4GHz, 4GB RAM, 32GB Flash Memory, WiFi, HD Camera, Bluetooth, Up to 10 hrs Battery Life, Chrome OS , Black)
4.5★ · 2,545 ratings, as of 2023