Bests & Worsts Reviews from Amazon

Update Nov 2022: I unplugged and plugged back both my modem and mesh router and then placed the secondary nodes closer to the main node in order to connect them. Left them for a little while and then moved the secondary nodes back to where I need them. This seems to have fixed the connection issue. I did this back in June after I wrote secondary update. Haven't had issue since. Customer service did respond faster after my second email, but was unable to assist in getting me WPA2. I'm just dealing with it for now and taking security measures elsewhere (strong passwords, 2-step verification, anti-virus). Putting back 1 one star. Update May 2022: my secondary novas have stopped connecting to the main node. I just bumped up my internet speed and I don't know if that had something to do with it. Maybe the secondary novas can't handle the download speed? Can't find anything to confirm this. I just emailed them letting them know of my issue. I actually emailed them weeks ago to ask how to set the tenda router to WPA2 security since it automatically set it to WPA and I can't find a way to change this anywhere in the app. They advertise WPA2 in their description, but you don't actually get it. I didn't know of this until recently. Well, I finally got an email response from them 2 days ago and they asked for model number. We will see how long it takes to resolve this. Not great customer service. Because of these issues, I am taking away 2 stars. Original review May 2019: I was hesitant to buy this system because it was so inexpensive compared to the top rated ones. I have Xfinity in a 2 story, 4 bedroom house and was constantly losing connection to the internet no matter where I was in the house. Some parts of the house was worse than others. So I decided to upgrade my router and found out about mesh wifi. I read a lot of articles and did lots of comparing before deciding on this Tenda Nova system. I like that it has only 1 corded node, which is the main one that gets hooked up to the modem. The secondary nodes are plugged right into the outlet so I have have no unsightly cords. Plus, the areas that I placed the secondary nodes are hallways so they would have been sticking out like sore thumbs if I bought the pack where all three nodes looked like the main node. I have had great internet connection everywhere in the house since installing this system. The setup through the app was incredibly simple and it's great to be able to see all the devices that are connected. The app even does a bit of troubleshooting for you if something goes wrong. Like the other day, I suddenly lost connection so I tried to restart my modem first and nothing happened. So I went into the Tenda wifi app and it told me that the WAN cord was disconnected. Sure enough, it was loose on the modem. I just pushed it back in and we were back in business. Buy this! You won't regret it!