246
people found this helpful, as of 2023
ranked #117,184 most helpful
out of 571,544,897 reviews
★★★★☆
Good bottle - and how to order a new lid if yours broke.
I really like it. But the lid broke after about 1 year. Here's how to order a replacement lid:
The model number is HP4000 for the replacement lid for Thermos Intak 24 Ounce Hydration Bottle with Meter.
1) send an email to consumer.service@thermos.com
2) or call them at 1.800.831.9242, option #1 (7:30 a.m. until 4:30 p.m. CST, Monday through Friday)
3) or by mail, send a check to:
Thermos L.L.C.
355 Thermos Drive
Batesville, MS 38606
By email or phone, you can use a credit card. By mail, pay by money order or check. Include your name, mailing address and telephone number.
I spent $9.50 to get 3 lids, including shipping.
November 2015 · Home and Kitchen · verified purchase