464
people found this helpful, as of 2023
ranked #41,300 most helpful
out of 571,544,897 reviews
★★★★☆
Updated: solved the bleaching problem, and great customer service from company!
Original issue about the bleaching: It leaves bleached marks on my fabrics when I press the steam button! I'm not returning it until I've exhausted all trouble shooting ideas, because other than that, I do like the iron. I don't know if there is something in the water rez that is causing this, so I'm going to run the self cleaning and see if it clears out.
UPDATE: Before you use the iron, follow the procedure for the self cleaning process. This will remove any residue inside the water rez that may have been causing the bleaching.
It also puts a very heavy load on the electricity, so consider that wherever you are plugging it in.
UPDATE: The company saw my review here and reached out to me to help me resolve any issues I had with the iron. They provided excellent customer care, and I'm happy about this.
Pros:
*Heavy, so I don't have to press down to iron.
*Heats up fast.
*Easy to use the controls.
Cons:
*So far, it has left bleached-out marks where the steam comes out when I press the steam button. (see my attached photo).
*I have to use a heavy extension cord to plug it into my kitchen GFI outlet because it puts too heavy a load on the electricity in any of my other outlets. If you have an older home with old wiring, make sure you have a good outlet that's on a line that isn't using a lot of other electrical items. Ideally a line that can handle an air conditioner, refrigerator, or other high energy items. Do not use this at the same time as any other heavy load electrical items, like microwaves, hair dryers, etc.
November 2018 · Home and Kitchen · verified purchase