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ranked #556 most helpful out of 571,544,897 reviews
★★★★★
Better than I expected. Painless setup. Updated 01/16/19
I bought this system to replace the ADT system I had for years. This system along with four Contact Sensors replaced what I had from ADT. The cost of the Ring system and year of monitoring was less than six months of monitoring from ADT. The system comes packaged nice a secure, which I am thankful for since the deliver person wasn't gentle dropping the box on my porch. I had downloaded the app and registered before the system arrived, so that part was taken care of. The included instructions and phone app walk you through the setup. It was painless and completed in about 10 minutes. I set up everything on my dining room table to go through the registration process. Once done, I installed the components where the old hardware was. Ring includes everything you need to mount (double sided tape and/or screws) all the components. Registering for monitoring was very simple too. One thing I learned that I want to pass on. do not remove the little battery tabs until the app tells you to. If you do, just open the cover, pull the battery and reinstall the tab. Just pulling the battery and reinstalling it doesn't reset the device. The app could use some tweaks to let you customize your notifications a little more and tweak the contact choices, but overall I'm satisfied. I was looking at the Nest system, but this is a better value, you get a separate keyboard so you can semi hide the main base station that has the cellular radio and battery backup. You also have the choice of hardwired or wireless 2.4 - 5 ghz network connections. I will update this review in six months. Update 01/16/2019 I've had the ring system for six months now. I paid for the years subscription to their monitoring service. I've had one activation, by me, to test and see what the monitoring center does. I live in a city that does not respond to unverified burglar alarm activations. I was contacted within minutes of my alarm going off, which was about the same amount of time ADT took. Overall, I'm happy with this service, especially at this price point. The system itself has performed flawlessly. I've had a few internet outages and the system promptly moved to cell coverage. I have the keypad mounted in a utility room we normally enter when entering the house. It has run off of its internal battery and I charged it once since installing it. I have a total of five door senors and the motion, which all have performed as expected. I have added a Ring Pro doorbell and have connected it to activate if the alarm is tripped. Overall, the hardware has held up as expected and I am very pleased. The software/app has constantly been updated by Ring, adding tweaks to improve the performance of the system. It is so nice to just look at the app and see that everything is okay at home. I will, over time, be replacing my hardwired video surveillance system with Ring cameras. After having ADT for 17+ years and feeling their customer service and pricing became ridiculous, I am pleased with this Ring system. Even if Ring raises their monitoring fees, which I hope they don't, I can still self monitor and feel secure in leaving my house knowing I will be notified if something happens. I will submit another review at the one year mark.
July 2018 · Electronics · verified purchase
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